Important Information About Coronavirus (COVID-19)
If you live alone and have either a high temperature or a new continuous cough, do not leave your home for 7 days. If you live with other people, keep everyone at home for 14 days. To check if you need medical help, use the 111 coronavirus service. Only call 111 if you cannot get help online. DO NOT go to your GP surgery, hospital or pharmacy.
Isolation Note Request
You should not contact your GP if you need to self-isolate and think that you require proof for your employer.
People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.
The isolation note service can be accessed via the 111 online coronavirus service or NHS.UK/coronavirus as well as via the NHS app.
There has been some incorrect information about Asthma and COPD rescue packs on social media recently. These packs are only for bacterial infections which Coronavirus is not (it is a virus). If you don’t normally have an Asthma or COPD rescue pack you should not contact your GP practice to order one.
There is no concern regarding medicines supplies and your practice will continue to issue prescriptions for routine medications as usual. Please order your medicines using online services or Apps wherever possible (e.g. Patient Online Access or NHS App). Please order your repeat when you have a 7 to 10 day supply of medicines left.
Practices will routinely send prescriptions electronically to pharmacies to dispense, so you or your representative can collect the dispensed items from the pharmacy in most cases. Many practices are also moving some patients on to repeat dispensing for a period of several months, which will mean instead of you having to request a repeat prescription from your GP practice each month it will be available in the pharmacy for you on a monthly basis.
Pharmacies are working hard with the NHS and volunteers to support patients who need their medicines to be delivered to their homes. Please speak with your pharmacist if you have difficulty arranging for your dispensed items to be collected by a family member, friend or neighbour and you haven’t previously needed a pharmacy delivery service.
The NHS in England is currently writing to individuals that it has identified as being at particularly high risk of contracting Coronavirus due to underlying health conditions, outlining what steps they should take and why. You do not need to contact your GP practice if you think you are at particularly high risk but haven’t yet received a letter. We will contact you if we need to.